Last Revised: 2020-01-23 13:47:19
Products purchased from Hostinger may be refunded only if canceled within 30 days of the date of the transaction.
Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.
New Domain Name Registrations: Refundable if canceled and processed within four days of registration (96 hours).
Domain Name Transfers: Refundable within four days of registration (96 hours) if the registry has not begun the transfer process.
The following ccTLD registries DO NOT permit refunds upon cancellation:
PAYMENT METHODS WITH SPECIAL REFUND TERMS:
Please note that all payment processors have different policies and requirements for refunds and there are some payment methods that are not eligible for a refund under any circumstance.
Please be informed that products purchased using these payment methods can not be refunded to the original payment source:
However, we can offer refunds to your Hostinger Balance and/or to PayPal in a case when you provide a valid PayPal account that belongs to you.
Over-funded balance can be refunded within 30 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 30-day time-frame can be applied to those payments.